Senior Principal Product Manager Post-Purchase Engagement (all genders)
Core
Define product vision and execute on post-purchase experiences (Cart, Checkout, Order management, Returns) for 52+ million customers across Apps & Web.
Role type
Senior Principal Product Manager (Post-Purchase Engagement)
Builds
Post-purchase customer experiences and platform services for Zalando
Domain
E-commerce / Fashion & Lifestyle
Deliverable
product features
Required skills
Product strategy, data-informed decision making, AI-enabled product craft, cross-functional leadership, customer research, KPI framework design, rapid experimentation
Preferred skills
Experience in online service marketplace or e-commerce, mentoring, AI technology utilization
Technologies
AI technologies
Responsibilities
Define product vision for post-purchase experience, navigate complex trade-offs to enable high-impact execution, apply AI-enabled product craft, spearhead strategy and roadmap, identify new product opportunities, mentor colleagues, maximize commercial value through KPI frameworks and experiments
Seniority
Senior Principal, strategy & mentorship