Account Operations Manager
Core
Manage complex, omnichannel workflows, schedules, and approvals for a long-standing client partnership across multiple brands.
Role type
Account Operations Manager
Builds
Integrated work across web, email, SMS, motion, paid media, direct mail, and point of sale channels.
Domain
Advertising & Marketing Agency
Required skills
Project workflow management, deadline tracking, creative asset coordination, cross-functional team partnership, documentation management, process optimization
Preferred skills
Adobe Workfront proficiency, AI-enabled tool utilization
Technologies
Adobe Workfront, Microsoft applications
Responsibilities
Manage project workflows, schedules, proofs, and approvals; Track milestones, deadlines, feedback, and next steps; Coordinate creative assets and approvals across internal teams, clients, legal, and compliance partners; Maintain accurate asset versions, project trackers, and workflow records; Partner with Business Leadership, Project Management, Creative, and Production teams; Identify opportunities to improve workflows using technology and AI tools
