Kundenberater (m/w/d) mit Schwerpunkt Support im KundenCenter
Hybrid
Core
Central contact point for customers via phone, email, or chat to handle inquiries, explain digital services, and provide support for online banking and app usage. (via careerplan.io/jobs/18024-10Q4L00006o06-S-kundenberater-mwd-mit-schwerpunkt-support-im-kundencenter-at-volksbank-eg-die-gestalterban)
Role type
Customer Support Specialist (Banking)
Builds
Customer support interactions and digital service guidance for banking products
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, digital service explanation, online banking support, appointment coordination, communication
Preferred skills
Technical affinity, structured work, independent work, continuous learning
Technologies
Online banking platforms, mobile banking apps