Serviceberater (m/w/d) Bank für die Hauptstelle Brambauer
Core
First point of contact and service advisor for customers at the Brambauer branch, handling service requests and questions about banking services.
Role type
Front-office service advisor (banking)
Builds
Customer service interactions and digital banking support
Domain
Banking / Retail Finance
Deliverable
client delivery
Required skills
Customer service, needs assessment, digital banking support, teamwork
Responsibilities
Serve as the first point of contact for customers, handle service requests and questions about banking services, identify customer needs and refer them to account managers, proactively support customers in using digital banking solutions, collaborate with the team to ensure smooth operations and customer satisfaction