Commercial Business Analyst
Core
Lead discovery, current-state analysis, and business requirements definition for a B2B Customer Portal transformation to address defined business needs.
Role type
Senior Commercial Business Analyst (B2B Customer Portal)
Builds
B2B Customer Portal with eCommerce and service capabilities
Domain
B2B retail / FMCG / Digital Transformation
Deliverable
product features
Required skills
Business requirements definition, Current-state analysis, Stakeholder alignment, Solution impact assessment, Testing validation, Ambiguity navigation, Data analysis, System integration discussion
Preferred skills
SAP ERP, Salesforce, eCommerce platforms, FMCG or B2B retail background
Responsibilities
Lead discovery and current-state analysis to define business problems and desired outcomes, Own commercial business requirements end-to-end, Partner with Technical BAs to translate requirements into solutions, Collaborate with Change teams to support business readiness, Assess solution impacts across people, process, technology and data, Support testing and facilitate business sign-off, Build stakeholder alignment across Commercial, CX and Delivery teams