IT Administrator
Core
Manage user access, IT equipment, and onboarding/offboarding for a fully remote team while providing first-line technical support.
Role type
IT Administrator (Helpdesk/Service Desk)
Builds
User access controls, IT asset inventory, SaaS expense tracking, and internal knowledge base.
Domain
IT Operations / Remote Team Support
Deliverable
product features
Required skills
Google Workspace, macOS/Windows troubleshooting, access management, SaaS administration, AI-powered tools, analytical problem-solving
Preferred skills
Google Workspace Admin Console, SSO, task management tools, Notion, workflow automation (n8n/Zapier)
Technologies
Google Workspace, Slack, macOS, Windows, n8n, Zapier, Notion
Responsibilities
Manage access requests and permissions; coordinate onboarding and offboarding; handle equipment purchase and configuration; audit IT assets; track SaaS expenses; provide first-line technical support; create user guides and FAQs.
Seniority
Junior to Mid-level, hands-on IC