Program Specialist - Operational Resilience
Core
Establishing and embedding operational resilience models and governance frameworks to meet regulatory obligations (CPS 230) and support critical operations.
Role type
Program Specialist, Operational Resilience
Builds
Operational resilience committees, domain-specific forums, reporting templates, and governance arrangements
Domain
Financial Services / Regulatory Compliance
Deliverable
dashboards & analysis
Required skills
Committee governance, operational resilience frameworks, regulatory reporting, stakeholder coordination, incident management, process implementation
Preferred skills
APRA prudential framework knowledge, CPS 230/234/SPS 220 familiarity, Line 1/2 Risk experience, project delivery
Technologies
Group Risk and Compliance system
Responsibilities
Establish Operational Resilience Committee and governance arrangements; Create and coordinate domain-specific forums; Develop terms of reference and membership structures; Manage committee meeting schedules, agendas, minutes, and action registers; Develop reporting templates for operational incidents; Coordinate incident capture and action plan updates; Facilitate reporting for management and Board committees; Identify risks to operating model integrity and escalate to senior leaders; Embed CPS 230 requirements into business-as-usual practices
Seniority
Mid-level, hands-on IC
