Associate Director, Operations
Core
Trusted advisor and business partner ensuring operational excellence, financial accuracy, and workflow consistency across a media agency.
Role type
Senior IC operations director
Builds
Smooth day-to-day operations, financial reporting, and cross-functional project execution
Domain
Media agency operations + healthcare marketing
Required skills
Financial management, budget tracking, client billing, supplier invoice reconciliation, project coordination, process improvement, stakeholder management, data integrity, workflow optimization, tool management
Preferred skills
Large-scale digital/media/pharma project experience, people management
Technologies
Microsoft Office Suite, Workfront, JIRA, Smartsheet
Responsibilities
Support end-to-end financial management including budget authorizations, tracking, client billing, and supplier invoice reconciliation; Coordinate operational components of large initiatives and cross-functional workstreams; Manage and enhance tools, systems, and processes to enable strong operational performance; Build strong relationships across planning, investment, operations, finance, and reconciliation teams; Champion data accuracy, compliance, and process best practices.
Seniority
Senior, hands-on IC