CMDB Operations and Infrastructure Engineer
Core
Provide daily operational support for CMDB processes covering infrastructure, cloud, and enterprise platforms, ensuring accurate data population and integration.
Role type
Mid-level IC CMDB Operations Engineer
Builds
Enterprise CMDB data integrity and discovery pipelines for infrastructure, cloud, and security tools
Domain
IT Operations / Cloud Infrastructure / Configuration Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow Discovery, cloud platforms (AWS/Azure/GCP), ITSM concepts, operational triage, root cause analysis, integration management, technical documentation
Preferred skills
ServiceNow certifications, ITIL Foundation, enterprise tool integration, data normalization at scale
Technologies
ServiceNow, AWS, Azure, GCP, JAMF, Akamai, Imperva, Wiz, Kong, CrowdStrike
Responsibilities
Monitor discovery health and ingestion pipelines, perform operational triage and remediation for data gaps, manage integrations with asset and security platforms, support platform upgrades and patches, create technical documentation
Seniority
Mid-level, hands-on IC
