IT Service Continuity Manager (w/m/d)
Core
Design and coordinate IT Service Continuity Management (ITSCM) to ensure availability of critical IT services in a complex multi-provider landscape.
Role type
Senior IT Service Continuity Manager
Builds
IT service continuity frameworks, business impact analyses, and recovery plans for critical IT services
Domain
Public sector infrastructure / IT Operations
Required skills
IT Service Continuity Management (ITSCM), Business Continuity Management (BCM), Business Impact Analysis (BIA), Risk Analysis, ITIL, SIAM, Multi-provider coordination, Incident management, Reporting
Preferred skills
ISO 22301, BSI-Standard 200-4, IT Infrastructure architecture
Responsibilities
Develop and maintain ITSCM processes and recovery plans, conduct Business Impact Analyses and risk assessments, coordinate testing and exercises for continuity measures, consult with service owners and stakeholders, define and report on KPIs
Seniority
Senior, hands-on IC