Mitarbeiter Kundenservice Logistik/ Customer Service Specialist (m/w/d) Magdeburg
Core
First point of contact for customers, ensuring smooth international supply chains by handling inquiries, offers, and complaints.
Role type
Customer Service Specialist (Logistics)
Builds
Customer relationships and service solutions for international logistics clients
Domain
Logistics and Transport
Deliverable
client delivery (via careerplan.io/jobs/17657-34018_114395-1-S-mitarbeiter-kundenservice-logistik-customer-service-specialist-mwd-magdeburg-at-dsv-contra)
Required skills
Customer service, logistics knowledge, MS Office, German (fluent), English (fluent)
Preferred skills
Experience in sales internal service, motivation to switch careers
Responsibilities
Handle customer inquiries via phone and email, process offers and complaints, support customers with digital applications, collaborate with operations and sales, analyze service KPIs, support customer events