Operations Manager (w/m/d) im Facility Management
Core
Lead operational areas for a key account in facility management, ensuring process planning, quality standards, and service delivery for industrial and public sector clients.
Role type
Senior Operations Manager (Facility Management)
Builds
Operational services and process improvements for key accounts in the building services industry
Domain
Facility Management / Building Services
Required skills
Facility management operations, process optimization, team leadership, compliance management, KPI/SLA monitoring, project management, escalation management, MS Office (Excel, PowerPoint)
Preferred skills
Engineering degree or equivalent vocational training, commercial knowledge, international environment experience, mobility and travel readiness
Technologies
MS Office (Excel, PowerPoint)
Responsibilities
Lead operational areas and plan/steer processes, standards, and resources; Optimize and develop the operational business; Ensure compliance with legal regulations and quality management; Guarantee fulfillment of contractual services and KPIs/SLAs; Lead parts of innovation and digitalization projects; Manage escalations and ensure stable service quality