Mitarbeiter Backoffice (m/w/d) in Direktvermittlung
On-site
Core
Backoffice employee handling order processing, technical customer support, and claims management for a client in Ettlingen.
Role type
Backoffice operator
Builds
Order processing and customer support workflows
Domain
Automotive parts distribution
Required skills
Office software proficiency, ERP system experience, call center experience, written and verbal German, order management, claims management, technical customer support
Preferred skills
Knowledge of automotive parts
Responsibilities
Process and handle customer orders, provide technical support to customers, manage existing customer relationships, handle claims management