Technology Support Specialist - Onsite ( Geelong)
Core
On-site technology leader ensuring reliable IT operations and high-touch support for doctors, clinicians, and hospital staff to enable safe patient care.
Role type
Senior IC technology support specialist (clinical environment)
Builds
Operational readiness of clinical technology systems and seamless onboarding experiences for medical staff
Domain
Healthcare / Clinical IT
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
End-user support in multi-site environments, Windows desktop and mobile device support, ITIL service management, vendor coordination, infrastructure administration, security protocol adherence
Preferred skills
Clinical or operational environment experience, experience with diverse user groups including VMOs and JMOs
Technologies
Windows desktop, mobile devices, enterprise applications
Responsibilities
Proactively identify and resolve technology issues before they impact clinical workflows, provide visible on-site support for surgeries and consultations, coordinate with ICT teams to deliver technology changes and deployments, support onboarding for new employees and doctors
Seniority
Mid-level, hands-on IC
