SHS Team Leader - Lower Hunter (Maitland)
Core
Lead the Samaritans Homelessness Services (SHS) team to support disadvantaged young people at risk of or experiencing homelessness, focusing on crisis accommodation, outreach, and transitional support to achieve safe housing.
Role type
Senior Team Leader, Community Services / Child Protection
Builds
Crisis accommodation support, outreach programs, and transitional housing pathways for young people
Domain
Social Services / Child Protection / Youth Homelessness
Deliverable
client delivery
Required skills
Trauma-informed practice, strengths-based approach, leadership of community services programs, partnership development with external organizations, supervision of staff, knowledge of child protection legislation, KPI management
Preferred skills
Experience in creating senior-level partnerships, mediation and conflict resolution, developing rapport with families
Technologies
None stated
Responsibilities
Monitor and support case workers to ensure quality service delivery; provide consultative leadership across multiple sites; contribute to practice frameworks and accountability tools; maintain contact with partner services and DCJ; track team outputs and outcomes for reporting; recruit and induct new staff
Seniority
Senior, hands-on IC with leadership responsibilities