Research & Insights Coordinator
Core
Design, deliver, and analyze community and customer research projects to translate data into actionable insights for government decision-making.
Role type
Research & Insights Coordinator
Builds
Strategic research reports, community feedback mechanisms, and customer experience metrics.
Domain
Government / Public Sector / Market Research
Deliverable
dashboards & analysis
Required skills
Survey design, data analysis, report writing, stakeholder management, project management, customer satisfaction metrics
Preferred skills
Power BI, advanced data visualization
Responsibilities
Lead strategic research projects from survey design to reporting; design and analyze customer satisfaction and community perception surveys; develop customer experience research methodologies; translate complex research findings into clear reports for stakeholders.
Seniority
Mid-level, hands-on IC
