Commercial Services Manager
Core
Manage delivery, development, and implementation of technology solutions for clients, overseeing resource management, service operations, and project scope.
Role type
Mid-level manager, solutions delivery
Builds
Technology solutions for clients
Domain
IT Services / Consulting
Deliverable
product features
Required skills
Resource management, Service operations management, Scope management, Financial performance management, Client satisfaction management, Team leadership, Change management, Risk management, Budget ownership, SOW development
Responsibilities
Lead a team of personnel, Manage day-to-day team operations and employee maintenance, Manage assigned financial aspects including P&L and budget, Manage development of client statements of work and change control processes
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