Senior Associate ServiceNow Developer
Core
Lead the design, development, and deployment of complex ServiceNow solutions across multiple modules for a global shared service organization.
Role type
Senior IC ServiceNow Platform Lead
Builds
Custom ServiceNow applications, workflows, integrations, and automation capabilities
Domain
Enterprise IT Service Management (ITSM) and Shared Services
Required skills
ServiceNow Platform (ITSM, CMDB, Service Catalog, Knowledge Management, Incident/Change/Request Management, Discovery, Asset Management), JavaScript, Glide APIs, Scripted REST APIs, Flow Designer, Integration Hub, Service Portal, UI Builder, Agent Workspace, REST/SOAP APIs, OAuth, SSO/SAML, Azure AD, Git, CI/CD, Automated Testing Framework (ATF)
Preferred skills
Customer Service Management (CSM), Security Operations (SecOps), Generative AI, Predictive Intelligence, Virtual Agent
Technologies
ServiceNow, JavaScript, Git, Azure AD, REST, SOAP, OAuth, SAML
Responsibilities
Lead architecture reviews and code reviews; Develop and maintain custom applications and enterprise-grade integrations; Mentor developers and support capability growth; Optimize platform performance and drive technical debt reduction; Partner with stakeholders to define solutions and provide delivery planning.
Seniority
Senior, hands-on IC with technical leadership
