Mitarbeiter Ersatzteilverkauf (m/w/d)
Core
Sales and service support for spare parts and wear components in the machinery and plant construction industry.
Role type
Spare parts sales specialist (after-sales)
Builds
Spare parts and wear components for machinery and plant construction
Domain
Industrial machinery, plant construction, after-sales service
Required skills
Technical understanding, reading technical drawings, international sales experience, cost control, offer creation and follow-up, inventory management, ERP system usage, CRM system usage, MS Office
Preferred skills
Commercial qualification, experience in machinery and plant construction after-sales, English language skills
Responsibilities
Provide expert advice on selecting wear and spare parts, handle service inquiries via phone and email, create and track offers with cost control, define and monitor spare parts inventory, sell spare parts and create offer calculations, enter spare parts orders in ERP systems, manage offer and order documentation, support service team with order processing and special projects, optimize internal processes for quality, time, and cost
Seniority
Mid-level, experienced professional