IT Operations Engineer
Core
Own day-to-day IT operations for offices and robot labs, running the service desk and managing devices, identity, and SaaS.
Role type
IT Operations Engineer
Builds
Standardized IT platform and automation workflows
Domain
Technology / Robotics
Deliverable
infrastructure
Required skills
IT operations, service desk management, identity administration (Okta), MDM (Fleet/Jamf/Intune), Google Workspace, scripting (Python/Bash), multi-OS support (macOS/Windows/Linux)
Preferred skills
service desk automation, AI agents for IT, office/lab setup, networking, building access systems
Responsibilities
Run service desk (triage, resolve, automate), manage device enrollment/patching/inventory, administer identity and SaaS, support on-site hardware and first-line network triage, deliver IT projects for new sites
Seniority
Mid-Senior, hands-on IC