Vertragsmanager TIGER (m/w/d)
Core
Managing complex international Support & Services (S&S) contracts for helicopters, ensuring profitability, customer satisfaction, and delivery of in-service support.
Role type
Senior Support & Services Contract Manager
Builds
In-service support activities and contract deliverables for helicopter customers
Domain
Aerospace / Defense / Helicopters
Required skills
Contract management, financial/economic controlling, risk assessment, ILS and in-service support knowledge, customer relationship management, offer strategy validation, KPI monitoring, root cause analysis, project management
Preferred skills
Defense helicopter domain knowledge, change management
Technologies
None stated
Responsibilities
Manage and follow-up of complex international S&S contracts; Lead contract updates and amendments; Manage budget constraints and ensure profitability; Develop partnerships with customers; Coordinate between disciplines (Tech, Data, Engineering, ILS); Lead offers strategy for S&S part; Act as focal point for S&S contractual topics; Represent in customer conferences; Manage in-service support activities and continuous improvement; Monitor KPIs and launch improvement initiatives; Manage project, risk, and opportunity within S&S Contracts execution
