Client Services Officer (East)
Core
Help prospective residents and their families navigate the aged care journey through customer service, admissions, and relationship management across five eastern region homes.
Role type
Client Services Officer (Admissions & Occupancy)
Builds
Admissions for aged care residents
Domain
Aged care / Healthcare
Deliverable
client delivery
Required skills
Customer service, Sales, Admissions, Relationship building, Communication, Computer skills (Microsoft Office, CRM), Target/KPI management
Responsibilities
Conduct tours, manage enquiries, prepare admission agreements, develop referrer relationships, support occupancy
Seniority
Individual Contributor
