Senior Application Support Data Engineer (Informatica Powercenter & PowerBI)
Core
Senior Lead providing advanced production support, operational ownership, and incident management for enterprise data integration, ETL, and reporting platforms.
Role type
Senior Lead Application Support Data Engineer
Builds
Enterprise data and integration platforms (Informatica, Power BI, MuleSoft, Automation Anywhere)
Domain
Data Engineering & Enterprise Application Support
Required skills
Informatica PowerCenter, Informatica IICS, SQL, Root Cause Analysis, Incident Management, Change Management, ITIL practices, Platform Troubleshooting, Performance Optimization
Preferred skills
Power BI, MuleSoft, Automation Anywhere, Splunk, AppDynamics, CI/CD pipelines, Mentoring
Technologies
Informatica PowerCenter, Informatica IICS, Power BI, Tableau Server, SSRS, MuleSoft, Automation Anywhere, Splunk, AppDynamics
Responsibilities
Lead operational support across enterprise BI, ETL, API, and RPA platforms ensuring platform stability and SLA compliance. Own end-to-end resolution of critical production incidents including executive communications and permanent corrective actions. Drive root cause analysis activities across multiple technology stacks and coordinate long-term remediation strategies. Govern production releases, deployment pipelines, change approvals, and environment promotion processes. Mentor L1 and L2 support engineers while establishing operational standards, runbooks, and knowledge management practices. Identify automation opportunities and implement self-healing, monitoring, and operational efficiency improvements.
Seniority
Senior, hands-on IC with leadership responsibilities
