2nd‑Level Systembetreuung (m/w/d)
Core
2nd-Level support for desktop operations, file/print services, and malware protection within the public administration sector.
Role type
2nd-Level System Administrator (Desktop & Security)
Builds
Desktop operating systems, file/print services, malware protection mechanisms
Domain
Public Administration / IT Infrastructure
Deliverable
physical/clinical work
Required skills
Desktop OS troubleshooting, offline file recovery, volume shadow copy restoration, malware analysis, system component lifecycle management, IT documentation
Preferred skills
Microsoft Windows Client, Active Directory, IT security products, ticketing systems, ITIL
Technologies
Microsoft Windows, Active Directory, Ticketing Systems
Responsibilities
Locate, analyze, and resolve desktop operating system disruptions; Perform client-side error resolution for offline files; Restore files and directories from volume shadow copies; Manage system components from initial setup to decommissioning; Evaluate malware alarms and initiate remediation; Create and update operational documentation