Prozessmanager Wertpapiergeschäft (m/w/d)
Hybrid
Core
Develop customer, sales, and service processes for the securities offering by analyzing customer needs and optimizing the customer journey.
Role type
Junior process expert (securities business)
Builds
Customer, sales, and service processes for the securities offering
Domain
Banking / Securities
Required skills
Process analysis, Process design, Continuous improvement, Business case development, Data analysis, Stakeholder management
Preferred skills
Change management, Customer journey management, Market observation, MS Office
Responsibilities
Analyze customer needs and identify connections in the customer journey, Develop and implement communication, sales, or optimization concepts, Moderate cross-functional projects, Analyze KPIs and derive clear recommendations
Seniority
Junior, rotational program