Field Health Benefit Rep - Bilingual (Health Navigator)
Core
Educate and assist individuals with enrolling in affordable health insurance coverage through the NY State of Health Marketplace, including Medicaid, Child Health Plus, and Qualified Health Plans.
Role type
Field Health Benefit Representative (Health Navigator)
Builds
Enrollment in public and private health insurance plans for individuals and families
Domain
Healthcare / Public Policy / Insurance
Deliverable
client delivery
Required skills
Public speaking, Community outreach, Front-facing sales, Prospecting, CRM data entry, Plan benefits explanation, Regulatory compliance
Preferred skills
Bilingual (English/Bengali, Hindi, Urdu, Arabic, Gujarati), Managed care experience, CAC Certification, Driver's license
Technologies
Salesforce, NY State of Health Marketplace portal, MS Office Suite
Responsibilities
Educate consumers on eligibility for public programs and premium tax credits, Teach members about digital tools, Assist with document submission and premium payments, Conduct public education activities and presentations, Maintain daily tracking tools and CRM records, Follow up on enrollment leads
Seniority
Individual Contributor, Entry to Mid-level