Private Access Engineer II
Core
Provides engineering and operational support for Zscaler Private Access (ZPA), including application onboarding, troubleshooting, and service improvements.
Role type
Private Access Engineer
Builds
Secure private access solutions for enterprise applications
Domain
Cloud Security / Zero Trust Network Access
Required skills
Zscaler Private Access (ZPA), Zero Trust Network Access (ZTNA), Identity and authentication (SAML, OIDC, Entra ID, Okta), DNS, TCP/IP, routing, network troubleshooting, log analysis, scripting (PowerShell, Python)
Preferred skills
Networking, security, identity, cloud certifications
Technologies
Zscaler Private Access, SAML, OIDC, Entra ID, Okta, Ping Identity, PowerShell, Python
Responsibilities
Troubleshoot complex application-access issues involving authentication, connectivity, DNS, and routing; Configure and support private access technologies; Onboard new applications to the private access platform; Monitor service health and analyze operational trends; Develop and maintain technical documentation; Collaborate with identity, networking, and security teams; Participate in incident response and root cause analysis.
Seniority
Mid-level (2-4 years experience)