Health Benefit Rep
Core
Educate and assist individuals in enrolling in affordable health insurance coverage through the NY State of Health Marketplace, including Medicaid, Child Health Plus, and Qualified Health Plans.
Role type
Community field-based health benefit enrollment representative
Builds
Enrollment in public and private health plans for uninsured or underinsured individuals
Domain
Healthcare / Public Health Insurance / Community Outreach
Deliverable
client delivery
Required skills
Enrollment counseling, public program eligibility explanation, CRM data entry, public speaking, community outreach, document processing, regulatory compliance
Preferred skills
Bilingual (English/Spanish), Salesforce, sales experience, healthcare background, customer service
Technologies
NY State of Health Marketplace, Fidelis digital tools, Salesforce, CRM
Responsibilities
Educate consumers on plan features and metal tiers, assist with document submission and premium payments, conduct public education events, monitor and follow up on enrollment leads, maintain daily activity tracking, ensure compliance with ACA and privacy standards
Seniority
Entry-level to Mid-level, field-based IC