IT-Anwendungsbetreuer /-berater (w/m/d)
Core
Configuring, maintaining, and developing modern IT applications (Microsoft Teams, SharePoint, RPA, customer portals) to ensure reliability, performance, and user experience for the Stadtwerke Erfurt Group.
Role type
Application Support Engineer (ITSM & Process Automation)
Builds
IT applications, customer portals, and RPA solutions
Domain
Utilities / Digital Transformation
Required skills
ITSM tools, Incident/Patch/Change management, SQL, RPA, process analysis, external vendor coordination
Preferred skills
Scripting, database management, AI technologies
Technologies
Microsoft Teams, Projektron BCS, Jira, Microsoft SharePoint, RPA
Responsibilities
Configure and maintain IT applications; analyze business requirements and implement technical solutions; support application integration and process optimization; manage user permissions and documentation; coordinate external service providers; participate in automation and AI projects
Seniority
Mid-level, hands-on IC
