Supportmanager Backend Ladeinfrastruktur (m/w/d)
Core
Central point of contact for technical support cases, analyzing and resolving backend system disruptions for charging infrastructure.
Role type
Backend support manager (charging infrastructure)
Builds
Backend systems for charging solutions
Domain
Energy / Electric mobility / Charging infrastructure
Required skills
Backend system administration, technical troubleshooting, customer support, internal coordination, structured problem solving
Preferred skills
Experience with charging infrastructure platforms, service experience
Technologies
Backend systems for charging infrastructure
Responsibilities
Process and resolve technical support cases for backend systems, configure and administer backend systems for charging solutions, support field technicians and B2B customers with technical questions, coordinate technical alignment with internal departments