Mitarbeiter Technisches Consulting (w/m/d)
Core
Technical Consultant responsible for implementing paid technical services for customers, including new installations, migrations, database work, and updates for the charly practice management software.
Role type
Technical Consultant (Professional Services)
Builds
Technical services and infrastructure support for the charly practice management software
Domain
Healthcare IT / Practice Management Software
Required skills
Windows environment administration, network technology, relational databases, SQL, macOS basics, remote maintenance, technical analysis, documentation, customer training
Preferred skills
Practice management systems, medical IT environments, charly, data protection, information security, data backup
Technologies
Windows, macOS, SQL, relational databases
Responsibilities
Plan and realize technical services for customers primarily via remote maintenance, perform new installations and technical onboarding, analyze IT infrastructures and prerequisites for installations/migrations, execute migrations and database tasks, install and update database systems and software components, support infrastructure tasks in Windows/macOS/network environments, identify technical risks and coordinate measures, document and hand over services, consult customers and conduct technical training, contribute to standardization and development of technical services
Seniority
Mid-level, hands-on IC