Senior Experience Strategist
Core
Lead end-to-end experience strategy and design across digital products, services, and brand touchpoints for diverse clients.
Role type
Senior Experience Strategist (Agency)
Builds
Integrated, experience-led solutions for brands and retail experiences
Domain
Digital products, services, and brand experiences
Deliverable
product features
Required skills
Experience strategy, service design, user research, synthesis, information architecture, prototyping, design systems, workshop facilitation, stakeholder management, client presentation
Preferred skills
Agency experience, coaching/mentoring, CX strategy, behavioural design, emerging tech (AI, motion, data-driven design), agile delivery
Technologies
Figma, Miro
Responsibilities
Lead and deliver end-to-end experience strategy; own design approach from discovery to delivery; conduct and synthesize research; translate insights into artefacts; facilitate co-design workshops; mentor designers; partner with creative and tech leads; champion design systems and accessibility; present to clients
Seniority
Senior, hands-on IC with team leadership
