Head of Operations (m/w/d) Digitales Rezept Zentrum (DRZ)
Core
Lead operational and strategic management of the prescription billing business for pharmacies, ensuring efficient processes and system development.
Role type
Senior operations leader (digital prescription center)
Builds
Prescription billing operations and digital processes for pharmacies
Domain
Healthcare / Digital Health / Billing
Required skills
Operational leadership, process optimization, project management, automation, resource planning, team leadership, KPI analysis, stakeholder management
Preferred skills
Technical understanding of digital solutions, strategic thinking, analytical skills
Technologies
MS Office
Responsibilities
Ensure smooth, high-quality, on-time operations; support customer projects and strategic development; drive digitalization and process improvement projects; analyze and optimize business processes; identify and implement automation potential; participate in resource and workforce planning; lead, coach, and develop managers and teams; monitor KPIs and derive actions; collaborate with IT, sales, product management, and software development; represent the company at industry events.
Seniority
Senior, hands-on IC