Assistenz Groß- und Gewerbekunden (m/w/d)
Core
Assist a fleet manager and business customers with service coordination, vehicle logistics, and event planning for a large automotive group.
Role type
Customer service coordinator (fleet & business clients)
Builds
Service and workshop appointments, vehicle transports, and cross-site truck planning
Domain
Automotive industry + fleet management
Deliverable
client delivery
Required skills
customer relationship management, service coordination, logistics planning, event organization, data analysis, MS Office proficiency
Responsibilities
Coordinate service and workshop appointments, manage vehicle transports and cross-site truck planning, align customer requirements with service operations, organize customer events, prepare operational reports and KPIs, support process optimization