Mitarbeiter DATEV Support (m/w/d)
Core
Provide 1st and 2nd level IT support to clients via phone and on-site, handling hardware/software installations and troubleshooting within the DATEV ecosystem.
Role type
IT Support Specialist
Builds
Client support services and project execution for DATEV ecosystem users
Domain
Accounting software support / IT Services
Deliverable
client delivery
Required skills
IT support, hardware installation, software installation, DATEV ecosystem knowledge, MS-Office, German language proficiency
Preferred skills
Practical IT support experience, service-oriented mindset, structured work style, teamwork, humor
Responsibilities
Answer support inquiries, perform hardware and software installations, troubleshoot software issues, execute complex client projects
Seniority
Entry to Mid-level