IT Application Manager (m/w/d)
Core
Responsible for the stable and efficient operation of central manufacturing software and the adjacent application landscape (officinal, DMS, BI, logistics, LIMS) within an operational business context. (via careerplan.io/jobs/1616881-it-application-manager-mwd-at-abf-synergie-gmbh)
Role type
Mid-level application manager (IC)
Builds
Stable application operations, 2nd/3rd-level support, and continuous optimization of the application landscape
Domain
Healthcare IT / Manufacturing Software
Required skills
Incident/Problem/Change management, ticketing systems, complex system landscape navigation, N8N integration, digital transformation initiatives, stakeholder requirement translation, user training, vendor management, end-to-end change ownership, documentation
Preferred skills
ITIL knowledge, monitoring experience, scripting, background as Application Manager/Developer/Consultant
Responsibilities
Ensure stable and efficient operation of applications, resolve technical issues independently, provide 2nd/3rd-level support, troubleshoot incidents systematically, plan and manage changes/releases/updates, monitor systems and maintain documentation, develop and optimize interfaces (e.g., N8N), drive digitalization/automation initiatives, translate requirements into solutions, consult business units on technical possibilities, train users and key users, collaborate with process owners and stakeholders, manage cooperation with manufacturers and external service providers, take end-to-end responsibility for changes from idea to go-live, keep documentation current, promote knowledge transfer within the team