Spezialist/-in Digital Workplace - Messaging & Office (m/w/d)
Core
Manage enterprise-wide Microsoft Office and email services, ensuring stable operation, security, and continuous optimization for users.
Role type
Digital Workplace Specialist (Messaging & Office)
Builds
Enterprise communication and productivity services (Exchange, Office 365)
Domain
IT Operations / Digital Workplace
Required skills
Microsoft Exchange administration, Office 365 management, IT service management, vendor coordination, incident/problem/change management, user communication, governance and standards development
Preferred skills
Concept creation, process optimization, stakeholder collaboration
Technologies
Microsoft Exchange, Office 365
Responsibilities
Ensure stable and secure operation of Office and email services, advise business units on technical and organizational questions, identify and implement service improvements, evaluate manufacturer releases, prepare and communicate changes to users, develop usage policies and standards, coordinate external service providers, handle incidents and changes
Seniority
Mid-level, hands-on specialist