Qualitätsmanager Kundenbetreuung (m/w/d)
Core
Managing product quality in series production, handling customer complaints, and implementing quality improvement measures for automotive electrical components.
Role type
Quality Manager (Customer Care)
Builds
Automotive electrical components (switching elements, connectors, plastic parts)
Domain
Automotive industry / Electrical engineering
Required skills
ISO 9001, IATF 16949, VDA Core Tools, ERP systems, CAQ systems, internal auditing, data analysis
Preferred skills
English (written and spoken), higher education or technical qualification
Technologies
Sage Wincarat, Babtec, Office programs
Responsibilities
Monitor and support products in series, handle customer complaints, conduct internal audits (VDA/AIAG), evaluate customer requirements, analyze quality KPIs
Seniority
Mid-level, experienced