Digital Operations & UX Specialist (m/w/d)
Core
Central point of contact for internal digital platforms, bridging UX design, process support, and system interfaces for franchise partners.
Role type
Digital Operations & UX Specialist
Builds
Internal digital platforms, marketing portals, and automated workflows for franchise partners
Domain
Retail / E-Bike Franchise / Digital Operations
Deliverable
product features
Required skills
UX design, No-Code/Low-Code automation, API and data workflow management, HTML/CSS basics, A/B testing and analytics, prototyping with AI tools
Preferred skills
Experience in E-Commerce, Digital Agency, or SaaS environments
Responsibilities
Develop UX optimization concepts for digital platforms and corporate websites; Create and maintain templates for website articles, headers, and banners in the marketing portal; Provide first-line support for online booking tools and partner inquiries; Manage data connections between internal portals, Airtable, and CMS systems; Automate internal processes using No-Code/Low-Code tools and AI solutions; Troubleshoot data flow errors and create technical tickets for developers; Administer platform user rights, locations, and master data.