Senior Mortgage & Protection Manager, Consumer Growth
Core
Lead teams to empower mortgage and protection advisers, helping customers achieve homeownership goals and build financial resilience through a blend of human expertise and digital tools.
Role type
Senior leadership manager (consumer growth)
Builds
Mortgage and protection services for UK customers
Domain
Financial services / Mortgages & Protection
Deliverable
client delivery
Required skills
team leadership, AI and data utilization, change management, customer outcome focus, regulated environment navigation, stakeholder relationship building
Preferred skills
transformation program experience, commercial plan delivery, scale leadership in mortgages or alternative industries
Responsibilities
Lead and develop high-performing teams of advisers, drive adoption of AI and digital tools to simplify processes, balance customer needs with commercial performance and regulatory requirements
Seniority
Senior, hands-on IC with leadership mandate