Mitarbeiter* im Innendienst (Samstag)
Core
Saturday internal operations support for a delivery company, handling phone duties, coordinating delivery failures, processing complaints, and covering short-term delivery gaps.
Role type
Junior administrative assistant (internal operations)
Builds
Internal delivery coordination and customer support processes
Domain
Logistics / Local delivery services
Deliverable
dashboards & analysis
Required skills
Phone communication, complaint handling, office administration, basic computer skills
Preferred skills
Organizational talent, friendly and respectful interpersonal skills
Responsibilities
Answering the telephone, coordinating delivery failures, processing complaints, covering short-term delivery gaps, performing general office tasks