Associate Director, Client Operations
Core
Manage client-specific operational tasks, including budgeting, compliance, forecasting, billing, and financial reporting for a high-profile media account.
Role type
Senior individual contributor (Associate Director) in client operations and financial management
Builds
Client billing files, budget reports, and financial compliance documentation
Domain
Marketing agency operations and financial management
Deliverable
dashboards & analysis
Required skills
Budget management, financial reporting, process optimization, team leadership, data analysis, system proficiency (MediaOcean, MediaTools, Prisma), Microsoft Excel/PowerPoint
Preferred skills
Project management, quantitative analysis, cross-functional collaboration, change management
Technologies
MediaOcean, MediaTools, Prisma, Microsoft Office Suite
Responsibilities
Manage supervisor and senior associate workload; lead monthly billing and financial reporting processes; enforce audit compliance and billing verification; coach team members on media systems and processes; act as point of contact for budget and compliance questions; handle high-profile client requests and global reporting.
Seniority
Senior, hands-on IC with team leadership
