Senior Implementation Project Manager
Core
Lead software implementation projects for international customers from kickoff through Go-Live and stabilization, coordinating functional and technical teams.
Role type
Senior Implementation Project Manager
Builds
Software implementations for enterprise clients
Domain
Professional Services / Enterprise Software
Deliverable
client delivery
Required skills
Project management, stakeholder coordination, scope and timeline management, risk identification, customer communication, conflict resolution, prioritization
Preferred skills
ERP/Finance software implementation experience, distributed team management, PMP/Agile/Scrum certifications
Technologies
None specified
Responsibilities
Own software implementation projects from kickoff through Go-Live and post-production stabilization, Develop and maintain project plans, milestones, timelines, deliverables, dependencies, and priorities, Act as a primary point of contact for customers throughout project delivery, Coordinate work across Functional Consultants, Technical Consultants, developers, QA resources, customer teams, and third-party partners, Monitor project progress and proactively identify risks, blockers, dependencies, and potential delivery impacts, Manage scope changes and ensure their impact on timelines, effort, and deliverables is clearly understood and communicated, Lead customer status meetings and maintain clear, consistent stakeholder communication, Manage customer expectations and facilitate escalations when projects encounter challenges, Drive accountability for actions, decisions, deliverables, and follow-ups across project stakeholders, Collaborate closely with shared resources while balancing priorities across different engagements, Support successful handover following Go-Live and stabilization
Seniority
Senior, hands-on IC