Sachbearbeiter (m/w/d) Kundenservice & Auftragsabwicklung
Core
End-to-end management of customer orders and wheel change appointments, coordinating between customers, workshops, warehouse, and logistics to ensure timely processing.
Role type
Administrative order processing specialist
Builds
Customer order workflows and wheel service appointments
Domain
Automotive logistics and wheel services
Required skills
Order management, customer service, data entry and quality control, process optimization, MS Office, ERP systems (SAP, NAV)
Preferred skills
Automotive or logistics industry experience, warehouse coordination
Responsibilities
Coordinate customer orders and wheel change appointments, manage customer inquiries via phone and in person, maintain and validate customer and order data in ERP systems, support process optimization
Seniority
Entry to Mid-level