Program Manager - Digital and CRM Business Enablement
Core
Coordinate and evolve Digital and CRM initiatives across brands, markets, and functional teams, connecting central strategies with local business priorities.
Role type
Senior Program Manager (Digital & CRM)
Builds
Digital and CRM initiatives, operating models, and activation strategies for enterprise clients.
Domain
Digital transformation, CRM, Marketing Operations, CX
Deliverable
product features
Required skills
Project management, stakeholder coordination, client advisory, workshop facilitation, strategy translation, continuous improvement, cross-functional leadership
Preferred skills
International/multi-market experience, consulting or agency background
Technologies
Digital tools, operational solutions
Responsibilities
Connect business priorities and delivery activities; Build effective relationships with client stakeholders; Contribute to the evolution of Digital operating models and processes
Seniority
Senior, hands-on IC
