Service Supervisor / Serviceleiter (m/w/d) - Klagenfurt
Core
Lead and optimize the daily operations of a Tesla Service Center, ensuring efficient workflows and high-quality customer service for electric vehicle owners.
Role type
Senior Service Supervisor (Team Lead)
Builds
Service Center operations and customer experience for Tesla electric vehicles
Domain
Automotive / Electric Vehicles / After-sales Service
Required skills
Automotive mechatronics/mechanic background, Team leadership, KPI analysis, Strategic planning, Organizational management, German (fluent), English (basic), Valid driver's license (Class B)
Preferred skills
Prior leadership experience in similar roles, Experience with complex IT processes
Technologies
Electric vehicle high-voltage systems, Service management software
Responsibilities
Lead and coach the service team, Monitor and improve service trends and processes, Analyze operational KPIs to drive quality and productivity, Ensure safety and quality standards, Manage daily service center operations
