Associate Installer Support Engineer (Spanish Speaking) - (m/w/d) - Fixed Term Contract
Core
Provide real-time diagnostics and solutions for on-site technicians installing and maintaining residential Tesla energy products (solar, storage, home charging) via phone, chat, and email.
Role type
Associate Installer Support Engineer (Technical Support)
Builds
Residential Tesla energy products (solar, storage, home charging)
Domain
Renewable energy / Electrical engineering
Deliverable
client delivery
Required skills
Residential energy industry knowledge, English fluency, Spanish fluency, electrical theory, AC/DC power systems, troubleshooting metering and communications, reading single-line diagrams, reviewing operational logs, Linux environments, SSH
Preferred skills
Electrical engineering knowledge, commercial electrical metering experience, power factor and phase rotation understanding
Responsibilities
Provide top-tier support for live technical issues, troubleshoot proprietary power electronics systems, identify trending issues and report findings, identify process gaps and submit feedback, utilize Linux and SSH for advanced troubleshooting
Seniority
Associate, hands-on IC