Bilingual Contact Centre Representative - Canadian Banking, Credit Cards (Fr/En)

Ottawa, Ontario, CA🌐 Remote💼 Full-time💰 $45,700–$45,700🗓 2026-09-15 → 2026-09-27

Core

Provide bilingual customer support and resolve inquiries for TD's banking and credit card customers via phone.

Role type

Bilingual Contact Centre Representative

Builds

Customer service interactions and product advice for 27 million TD customers

Domain

Banking and Credit Cards

Deliverable

client delivery

Required skills

Bilingual communication (French & English), empathy, multitasking, digital literacy, regulatory compliance adherence

Preferred skills

Experience in financial or service industries

Responsibilities

Answer inbound caller inquiries, resolve issues at first point of contact, recommend TD products or services, meet performance and quality goals

Seniority

Individual Contributor

Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About td

Banking105599Toronto, Ontario, CA

The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by assets & serves approx. 28 million customers in a number of locations in key financial centres around the globe. With over 95,000 employees, TD ranks among the world's leading online financial firms, with more than 17 million active online and mobile customers. Delivering legendary customer experiences is who we are & is part of our goal to be the Better Bank. Visit our Careers page to learn more about TD & why TD is a great place to work.