AR & Collections Manager
Core
Owns end-to-end accounts receivable and collections function, managing the full lifecycle from invoice delivery to payment collection, dispute resolution, and DSO management in a high-volume SaaS environment.
Role type
Senior IC AR & Collections Manager
Builds
High-performing collections team, scalable collection processes, and automated payment migration initiatives.
Domain
SaaS / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
DSO management, collections lifecycle ownership, credit policy development, cash receipt processing, team leadership, process automation, internal controls design, stakeholder partnership
Preferred skills
ACH/EFT migration strategy, NetSuite expertise, Salesforce proficiency, BI dashboard creation, audit support
Technologies
NetSuite, Salesforce, Coupa, Ariba, BI tools
Responsibilities
Design and monitor collection goals including DSO targets and aging reduction; drive ACH/EFT migration to reduce manual processing; manage customer disputes and billing discrepancies; lead and coach a team of AR and collections staff; produce weekly AR flash reports and monthly aging analyses; establish credit review processes for new customers.
Seniority
Senior, hands-on IC with team leadership