IT Mitarbeiter Client Support / Onsite Support (w/m/d)
Core
Ensuring reliable IT workstations for insurance clients by installing, configuring, and maintaining client-side hardware and software solutions.
Role type
Client Support Technician (1st & 2nd Level)
Builds
Stable IT environments for end-users
Domain
IT Services / Insurance Sector
Required skills
Windows OS proficiency, hardware installation and troubleshooting, ticket system management, client communication
Preferred skills
System integration training, practical client support experience, multilingual communication (German/English)
Responsibilities
Install and configure client hardware and software, analyze and resolve end-user device and OS issues, provide on-site and remote support, document support activities in ticket systems, coordinate with internal support units
Seniority
Mid-level, hands-on IC